Frequently Asked Questions
Our clients in Bend, Sunriver, Sisters & Redmond have a number of insurance questions they often ask. We'll try to answer them here.
What is a deductible and do i need to pay it?
Many insurance policies have a deductible that you must pay for a windshield replacement or auto glass repair. The deductible is the amount the policy holder must pay before the insurance kicks in and pays the rest. Not sure what your deductible is? You can check your policy or call and ask a claims support agent. Deductibles typically range from $0 to $250 to $500.
How does aN AUTO GLASS CLAIM WORK?
Your comprehensive auto insurance most likely has coverage to replace or repair your windshield and other auto glass on your car. Typically, you will pay a deductible and the insurance company will directly pay the repair shop the rest. Before you go into the shop, contact your insurance company to let them know you need a repair. Then contact the shop to schedule a repair time.
Do i need to use my insurance for windshield replacement or to fix a car window?
You do not! Sometimes, your deductible will be more than the cost of the repair, so you will not need to file. a claim. For example, if you have a $250 deductable for your auto glass coverage, you may just need to pay out of pocket to replace a side window. This is because the job is less than your deductble and your insurance company will not take responsibility for any of the repair. In this case, you can agree on a cash price with the glass shop.
does placing an auto glass claim raise my premiums?
Usually, placing one claim per year for windshield replacement or auto glass repair doesn't affect your monthly premiums. Every insurance company has their own policies and you can enquire with them.
What our clients say about us
Every client that comes through our door is an opportunity to deliver excellent service and high quality parts & labor. We're proud to regularly get very positive reviews. Here are a few:
Sienna R.
Professional and fast service. My car was ready at exactly the estimated time they gave me, and all at a very reasonable price...Would definitely go back should either of the motors on my car windows go out again.
Jake D.
I sent in an inquiry to get my windshield replaced ...Oregon Windshields responded within minutes. They do clean and fast work, you won't be waiting long. The owner is very friendly, helpful, and responsive. I highly recommend...
SAM S.
Amazing! Victor made time for me on short notice and replaced my windshield in less then an hour! Quality product, Quality service and Quality people! Thank you Oregon Windshields!
Amber L.
Oregon windshields got me in quickly and replaced my windshield fast. They quoted me a price that was cheaper than what it would have costed through insurance and I'm very happy with it. Would recommend.
Jen H.
So thankful I took my car here! They did a great job, very professional, and quality windshield replacement. I would definitely recommend.